Emergency Water Damage Restoration in Niles, IL

Yes, we are fully equipped to handle Category 3 water damage, which includes raw sewage backups. We use specialized protective gear and hospital-grade sanitizers to safely extract the sewage and decontaminate the entire area.

A Category 3 water loss involves grossly contaminated water, such as sewage backups or floodwaters from outside. It contains dangerous pathogens. This type of water damage cleanup requires specialized training, full PPE, and extensive decontamination protocols.

Most standard homeowners insurance policies cover sudden and accidental water damage (like a burst pipe). Prime Water Damage Restoration has extensive experience working directly with insurance adjusters in Niles, IL to help streamline your claim process.

If the water is from a clean source (like a broken pipe) and affects a small area, you can usually stay. However, if there is a sewage backup, severe mold remediation needed, or electrical hazards, our team at Prime Water Damage Restoration will advise you on whether temporary relocation is safer.

Absolutely. We stand behind our mold remediation services. If we establish containment, remove the source of moisture, and treat the area, we guarantee that the remediated areas will pass post-remediation clearance testing.